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    FREQUENTLY ASKED QUESTIONS

    What materials are used for Kachhi wall art? Is it environmentally friendly?

    Kachhi wood wall art is made from renewable wood – basswood planks. After laser cutting, it is bonded with environmentally friendly latex. Spray a water-based protective varnish on the surface and let it sit for 48 hours to complete. Ensure environmental protection and harmlessness.

    Are Kachhi wood wall hangings waterproof?

    Kachhi wooden wall decor is coated with varnish to protect it from moisture and mildew. However, you should still avoid using a wet cloth to wipe it to avoid deformation of the wood artwork.

    How to clean wooden wall art on a daily basis?

    Kachhi wooden wall decor has multi-layered details and can be cleaned with a brush, hair dryer or vacuum cleaner. Please be careful not to wipe the painting body with a wet cloth.

    How long does it take to ship after payment?

    Usually it takes 48 hours for ready goods to ship.
    For customized products, it takes 3-7 days to prepare the perfect product.

    How long will it take for me to receive the goods after shipment?

    To the United States and Europe, it takes about 7-10 days.
    For other countries, it usually takes 7-15 days, no more than 15 days at the latest. Once your package is ready for shipment, we will notify you of its approximate arrival time.

    Is there anything I need to pay attention to during installation and transportation?

    Wooden wall art has multiple layers of detail and fine lines that can easily break under external force. When installing and moving, please hold the outer frame with both hands to avoid breaking the pendant.

    Does it support private customization?

    All products support size and color customization. In addition, B2B cooperation supports product pattern customization. Please contact me if you have specific needs.